Privacy Policy

At Dr. Osama Diab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your data.

By using drodiab.com, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the website.

We collect information to provide healthcare services, respond to your requests, improve our website, and keep our services secure.

The information we collect falls into two categories: Personal Information and Non-Personal Information.

Personal Information

Personal information is information that identifies you or can be used to identify you. We only collect this information when you choose to provide it.

Depending on how you interact with our website, we may collect:

• Full name

• Email address

• Phone number

• Information you provide through contact forms

• Appointment requests

• Messages about your healthcare inquiries

• Any other information you voluntarily submit

Please avoid sending confidential medical records or highly sensitive health information through website forms unless specifically requested.

Non-Personal Information

When you visit our website, certain technical information is collected automatically. This information does not directly identify you but helps us improve website performance and security.

This information may include:

• Device type

• Browser type and version

• Operating system

• IP address

• Pages you visit

• Time spent on each page

• Referral source

• Date and time of your visit

• Clicks and navigation activity

We use this information to understand how visitors use our website and to improve the overall user experience.

We collect information in several ways, depending on how you use our website.

Information You Provide

You provide information directly when you:

• Contact us through our website

• Request an appointment

• Subscribe to newsletters or updates

• Send us a message

• Complete any online form

You decide what information to share, and we only collect what you submit voluntarily.

Cookies

Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.

Cookies are small text files stored on your device that help the website remember your preferences, improve loading speed, and provide a more personalized experience.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect some website features.

Analytics Tools

We use trusted analytics services, including Google Analytics, to understand how visitors interact with our website.

These tools collect anonymous usage information, such as:

• Number of visitors

• Popular pages

• Time spent on the website

• Device and browser information

• General geographic location

Analytics data is used only to improve website performance and user experience. It is not used to identify individual visitors.

We use your information only for legitimate healthcare and business purposes. We never collect personal information without a valid reason.

Depending on your interaction with our website, we may use your information to:

• Respond to your inquiries

• Schedule or manage appointments

• Provide information about our medical services

• Send appointment confirmations and reminders

• Improve our website and patient experience

• Monitor website performance and security

• Prevent fraud, spam, and unauthorized access

• Comply with legal and regulatory requirements

We only use your personal information for the purposes described in this Privacy Policy unless required by law.

Communication

If you contact us through our website, we use the information you provide to respond to your questions or requests.

If you book an appointment, we may contact you by email or phone to confirm, reschedule, or provide important information related to your visit.

Website Improvement

Understanding how visitors use our website helps us improve navigation, content, and overall performance.

We review anonymous website statistics to identify:

• Frequently visited pages

• Website performance issues

• Popular medical topics

• Opportunities to improve user experience

This information does not personally identify individual visitors.

Marketing Communications

If you choose to subscribe to our newsletter or receive updates, we may send you:

• Health education articles

• Clinic announcements

• New services

• Healthcare tips

• Practice updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email or by contacting us directly.

We do not send marketing communications unless you have chosen to receive them where required by applicable law.

Where applicable, we process personal information based on one or more of the following legal grounds:

• Your consent

• The performance of a requested service

• Compliance with legal obligations

• Our legitimate interests in operating and improving our website while protecting your rights

If consent is required for a specific activity, you may withdraw it at any time.

We keep personal information only for as long as necessary to:

• Provide our services

• Respond to your requests

• Meet legal and regulatory obligations

• Resolve disputes

• Maintain accurate business records

When personal information is no longer needed, we securely delete or anonymize it using appropriate technical and organizational measures.

Protecting your personal information is an important part of our commitment to patient privacy.

We use appropriate administrative, technical, and physical safeguards to reduce the risk of unauthorized access, disclosure, alteration, or loss of your information.

Our security measures include:

• SSL encryption to protect data transmitted through our website

• Secure hosting infrastructure

• Access controls that limit information to authorized personnel

• Regular software updates and security monitoring

• Periodic vulnerability assessments

• Protection against malware and unauthorized access

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage can guarantee complete security. For this reason, we cannot guarantee absolute protection against every possible security risk.

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted service providers when necessary to operate our website and deliver our services. These providers are required to protect your information and use it only for the purposes we specify.

We may share your information with:

• Website hosting providers that securely store and maintain our website.

• Appointment scheduling platforms used to manage patient bookings.

• IT and website support providers who help maintain the security and functionality of our website.

• Analytics providers, such as Google Analytics, that help us understand website performance using aggregated or anonymized data.

• Government authorities or law enforcement agencies when disclosure is required by law or to protect our legal rights.

We only share the minimum amount of information necessary for each purpose.

Our website uses cookies and similar technologies to improve your browsing experience and ensure the website functions properly.

Cookies are small text files stored on your device that help us remember your preferences and understand how visitors use our website.

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function correctly. Without them, certain features and services may not be available.

Performance Cookies

These cookies collect anonymous information about how visitors use our website. The data helps us improve website performance and user experience.

Functionality Cookies

These cookies remember your preferences, such as your language or other website settings, to provide a more personalized experience.

Managing Cookies

Most web browsers allow you to manage, block, or delete cookies through their settings. If you choose to disable cookies, some features of our website may not function as intended.

Our website may include links to external websites for your convenience or to provide additional healthcare information.

Please note that this Privacy Policy applies only to drodiab.com. We are not responsible for the privacy practices, security, or content of third-party websites.

Before providing personal information on another website, we encourage you to review its privacy policy.

Our website is intended for adults seeking healthcare information and services.

We do not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately. After verification, we will take appropriate steps to delete the information as required by applicable law.

Depending on your location and the applicable privacy laws, you may have certain rights regarding your personal information. We are committed to respecting these rights whenever they apply.

Your rights may include:

• Right to Access – Request a copy of the personal information we hold about you.

• Right to Correct – Ask us to update or correct inaccurate or incomplete information.

• Right to Delete – Request the deletion of your personal information when it is no longer required or when permitted by law.

• Right to Withdraw Consent – Withdraw your consent at any time if we process your information based on your consent.

• Right to Object or Restrict Processing – Request that we limit or stop processing your personal information in certain circumstances.

• Right to Opt Out of Marketing – Unsubscribe from marketing emails or newsletters at any time.

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

When changes are made, we will update the Effective Date at the top of this page. Any updates become effective immediately after they are published on this website unless otherwise stated.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Dr. Osama Diab

Website: https://drodiab.com

Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Clinic Address]