Terms of Service

Welcome to the official website of Dr. Osama Diab, available at https://drodiab.com/ (the "Website," "Platform," or "Site"). These Terms of Service ("Terms") establish a legally binding agreement between you ("you," "your," or "User") and Dr. Osama Diab and the administrators of this Website ("we," "us," or "our").

By accessing or using any part of this Website, including browsing its content, creating an account, scheduling appointments, subscribing to newsletters, requesting consultations, enrolling in training programs, or purchasing any products or services, you confirm that you have read, understood, and agreed to comply with these Terms of Service.

If you do not agree with any provision of these Terms, you must immediately discontinue your use of the Website and all related services.

We reserve the right to revise or update these Terms at any time. Any modifications become effective immediately upon publication on this page unless otherwise stated. Your continued use of the Website following such updates constitutes your acceptance of the revised Terms.

The Website serves as the official digital platform for Dr. Osama Diab, offering a combination of healthcare information, professional consulting services, executive education, and business development resources. Depending on your needs, the Website may provide access to one or more of the following services:

Medical Information and Clinical Services

The Platform publishes educational medical content, healthcare articles, treatment information, case discussions, and general wellness resources intended to increase public awareness. Users may also request appointments, submit consultation inquiries, or access available telehealth services where applicable.

Business Consulting Services

The Website provides information about corporate consulting solutions, organizational performance assessments, sales strategy development, business transformation initiatives, operational optimization, and executive advisory services designed for businesses and institutions.

Executive Training and Professional Development

Users may access educational materials, leadership programs, management workshops, mentoring services, online courses, downloadable resources, and professional training designed to support individual and organizational growth.

From time to time, we may introduce new services, features, digital products, or functional improvements. Unless expressly stated otherwise, all future additions and enhancements will automatically be governed by these Terms of Service.

2. MEDICAL DISCLAIMER

1. Please read this section carefully, as it contains important information regarding the medical content available on this Website.

All information, articles, educational materials, videos, graphics, downloadable resources, case studies, and other content published on this Website are provided solely for general educational and informational purposes. The content is not intended to replace professional medical advice, diagnosis, or treatment, nor should it be interpreted as establishing a physician-patient relationship.

Your use of this Website—including browsing its content, reading articles, submitting inquiries, downloading resources, or communicating through online forms—does not create a formal doctor-patient relationship with Dr. Osama Diab or any member of the clinical team.

A physician-patient relationship is established only after a formal consultation has been completed, appropriate medical evaluations have been conducted, and professional medical services have been officially accepted by Dr. Osama Diab or an authorized healthcare representative.

You should always seek the advice of a qualified healthcare professional regarding any medical condition, symptoms, diagnosis, or treatment options. Never disregard professional medical advice or postpone seeking appropriate medical care based on information obtained from this Website.

If you believe you are experiencing a medical emergency, immediately contact your local emergency services or visit the nearest emergency department.

Although every reasonable effort is made to ensure that the information published on this Website is accurate and regularly updated, medical knowledge continues to evolve. Therefore, we make no guarantee that all content will always be complete, current, or applicable to your individual circumstances.

3. ELIGIBILITY AND USER RESPONSIBILITIES

By accessing or using this Website, you represent and warrant that:

• You are at least eighteen (18) years of age or are using the Website under the supervision and consent of a parent or legal guardian.

• You have the legal authority and capacity to enter into this agreement under the laws applicable in your jurisdiction.

• All information you provide through registration forms, appointment requests, consultation submissions, payment processes, or other communications is accurate, complete, and up to date.

• You agree to promptly update your information whenever necessary to maintain its accuracy.

• Your use of the Website complies with all applicable local, national, and international laws, regulations, and professional standards.

• You will not access or interact with the Website using automated systems, bots, scripts, web crawlers, scraping tools, or similar technologies without our prior written authorization.

You are responsible for ensuring that your use of the Website does not interfere with its normal operation or the experience of other users.

If we determine that any information submitted by you is inaccurate, misleading, fraudulent, incomplete, or outdated, we reserve the right to suspend or terminate your account, refuse services, cancel appointments or transactions, and restrict future access to the Website without prior notice where permitted by law.

Certain features of the Website may require you to create a personal account, including but not limited to booking appointments, accessing online training programs, downloading premium resources, participating in educational activities, or managing consultation requests.

When creating an account, you agree to provide accurate, complete, and current information and to maintain the accuracy of your account details at all times. You are solely responsible for safeguarding the confidentiality of your username, password, and any other login credentials associated with your account.

You accept full responsibility for all activities conducted through your account, regardless of whether such activities are authorized by you. If you suspect unauthorized access, a security breach, or misuse of your account, you must notify us immediately using the official contact information provided on this Website.

While we implement commercially reasonable technical and organizational measures to protect user accounts and personal information, we cannot guarantee absolute security against cyber threats or unauthorized access. You acknowledge that you use the Website and maintain your account at your own risk, and you agree to take reasonable precautions to protect your login credentials.

We reserve the right to suspend, restrict, or terminate any account that violates these Terms, compromises the security of the Website, or is involved in fraudulent, unlawful, or abusive activities.

Unless otherwise stated, all content available on this Website—including but not limited to text, articles, medical publications, educational materials, graphics, logos, photographs, illustrations, videos, audio files, software, databases, website design, source code, downloadable documents, and other digital assets—is owned by or licensed to Dr. Osama Diab and is protected by applicable copyright, trademark, intellectual property, and unfair competition laws.

The trademarks, logos, trade names, branding elements, and service marks displayed on this Website remain the exclusive property of their respective owners and may not be reproduced or used without prior written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website solely for your personal, lawful, and non-commercial purposes.

Except where expressly permitted by applicable law or by our prior written authorization, you may not:

• Copy, reproduce, modify, republish, distribute, transmit, display, or create derivative works from any content available on the Website.

• Sell, sublicense, rent, lease, or commercially exploit any part of the Website or its content.

• Remove copyright notices, trademarks, or proprietary markings.

• Use our content to develop competing products, services, databases, or commercial platforms.

Any unauthorized use of our intellectual property constitutes a violation of these Terms and may result in legal action to the fullest extent permitted by applicable law.

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the security, integrity, or operation of the Platform.

When using the Website, you agree that you will not:

• Use the Website for any unlawful, fraudulent, misleading, or deceptive purpose.

• Attempt to gain unauthorized access to any portion of the Website, user accounts, servers, databases, or connected networks.

• Upload, transmit, or distribute viruses, malware, ransomware, malicious code, or other harmful technologies.

• Use automated tools, bots, scripts, crawlers, or data extraction technologies without our prior written permission.

• Collect or harvest personal information relating to other users without authorization.

• Impersonate another individual, organization, or representative.

• Submit false, misleading, or fraudulent information through contact forms, appointment requests, registrations, or payment systems.

• Interfere with or disrupt the normal operation, performance, or security of the Website.

• Reverse engineer, decompile, or attempt to discover the underlying source code or technical architecture of the Platform.

• Publish, distribute, or transmit content that is defamatory, abusive, threatening, discriminatory, obscene, or otherwise unlawful.

• Use the Website in any manner that could damage the reputation, professional standing, or business interests of Dr. Osama Diab or affiliated organizations.

We reserve the right to investigate suspected violations of these Terms and to suspend or permanently terminate access to the Website without prior notice where necessary to protect our users, our services, or our legal interests.

Where appropriate, we may also cooperate with law enforcement authorities or regulatory agencies in connection with investigations involving unlawful activities or security incidents.

The Website may provide functionality that allows users to schedule medical appointments, request professional consultations, enroll in training programs, purchase digital products, or register for workshops and other services.

By submitting a booking request or completing a purchase, you confirm that all information provided during the transaction is accurate, complete, and authorized for use.

All payments processed through the Website are handled using secure third-party payment service providers. While we strive to work only with reputable payment processors, we are not responsible for any interruption, delay, security incident, or technical failure arising from third-party payment platforms.

By completing a transaction, you authorize the applicable payment provider to charge your selected payment method for the total amount due, including any applicable taxes, processing fees, or other charges disclosed at the time of purchase.

Prices displayed on the Website may be updated periodically without prior notice. However, changes in pricing will not affect orders or appointments that have already been confirmed unless an obvious pricing error has occurred.

We reserve the right to refuse, cancel, or limit any booking, purchase, or transaction if we reasonably believe that fraudulent activity, unauthorized payment, pricing errors, or violations of these Terms have occurred.

Confirmation emails, invoices, or payment receipts generated by the Website do not constitute acceptance of a transaction until payment has been successfully verified and the requested service has been confirmed by our team where applicable.

We understand that circumstances may change and require appointments or services to be modified. Our cancellation and refund policy is designed to ensure fairness for both our patients and our professional commitments.

Medical Consultations

Appointments may be cancelled or rescheduled by contacting us at least 24 hours before the scheduled appointment time.

Late cancellations or missed appointments may result in the loss of any applicable booking fee or deposit, subject to applicable law and the specific booking terms communicated at the time of scheduling.

Repeated failure to attend scheduled appointments without prior notice may affect your ability to book future appointments through the Website.

Corporate Consulting and Executive Training

Cancellation, rescheduling, payment schedules, project milestones, and refund conditions for corporate consulting services, leadership development programs, executive coaching, workshops, and customized business engagements are governed by the individual service agreement executed between the client and Dr. Osama Diab.

Where a separate written agreement exists, its terms shall prevail over this general Website policy.

Digital Products

Unless otherwise required by applicable consumer protection laws, all purchases of downloadable digital products, educational materials, templates, recorded courses, toolkits, and similar digital content are considered final once access has been granted or the download has been made available.

Because digital products are delivered immediately and cannot be returned, refunds are generally not available after delivery.

To the fullest extent permitted by applicable law, Dr. Osama Diab, affiliated healthcare professionals, consultants, employees, contractors, representatives, and business partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your access to or use of the Website.

This limitation includes, without limitation, damages relating to:

• Loss of profits or business opportunities.

• Loss of data or interruption of business operations.

• Technical failures or Website downtime.

• Unauthorized access to user information.

• Reliance upon educational or informational content published on the Website.

• Delays in communications or appointment processing.

• Third-party software, payment systems, or external websites.

All Website content is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, or non-infringement.

While we make reasonable efforts to maintain accurate and up-to-date information, we do not warrant that the Website will operate without interruption, be free from errors, or remain continuously available.

To the maximum extent permitted by law, our total aggregate liability arising from any claim relating to the Website or these Terms shall not exceed the total amount, if any, paid by you directly to us for services purchased through the Website during the three (3) months immediately preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Dr. Osama Diab, affiliated entities, employees, consultants, contractors, and representatives from and against any claims, liabilities, damages, losses, expenses, and reasonable legal fees arising out of:

• Your violation of these Terms.

• Your misuse of the Website.

• Your violation of applicable laws or regulations.

• Your infringement of any intellectual property or other legal rights of a third party.

• Any information or content submitted by you through the Website.

• Any negligent, fraudulent, or unlawful conduct committed by you while using the Platform.

This indemnification obligation will survive the termination of your use of the Website.

The Website may include links to third-party websites, online platforms, scientific publications, payment providers, social media services, or other external resources that are provided solely for your convenience and informational purposes.

These third-party websites operate independently from us and are not owned, managed, or controlled by Dr. Osama Diab. We do not monitor, review, endorse, or guarantee the accuracy, reliability, security, availability, or content of any external website or service.

Your decision to access or use any third-party website is entirely at your own risk. We encourage you to review the applicable terms of service, privacy policies, and data handling practices of any external website before submitting personal information or conducting transactions.

We shall not be responsible for any loss, damage, liability, or dispute arising from your interactions with third-party websites, products, services, or content.

We reserve the right, at our sole discretion and without prior notice where permitted by law, to suspend, restrict, or terminate your access to the Website if we reasonably determine that:

• You have violated these Terms of Service.

• You have provided false, misleading, or fraudulent information.

• Your activities present a security risk to the Website or its users.

• Your conduct may expose us to legal or regulatory liability.

• Your use of the Website is unlawful, abusive, or inconsistent with its intended purpose.

Where appropriate, we may also suspend access while investigating suspected security incidents, unauthorized account activity, payment disputes, or violations of applicable laws.

Termination of your access does not release you from any obligations or liabilities that arose before termination, including outstanding payment obligations or legal responsibilities under these Terms.

We reserve all rights and remedies available under applicable law, including pursuing legal action where necessary to protect our interests, users, intellectual property, and business operations.

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Dr. Osama Diab's primary professional practice is established, without regard to conflict of law principles.

Before initiating any formal legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts having jurisdiction over the principal place of business of Dr. Osama Diab, unless mandatory consumer protection laws require otherwise.

Nothing in these Terms limits any legal rights that cannot be waived under applicable law.

These Terms of Service, together with our Privacy Policy, Cookie Policy, Medical Disclaimer, and any additional policies published on the Website, constitute the entire agreement between you and Dr. Osama Diab regarding your use of the Website.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Our failure to enforce any provision of these Terms at any time shall not be considered a waiver of that provision or of our right to enforce it in the future.

No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default.

If you have any questions regarding these Terms of Service, require legal clarification, wish to report a compliance issue, or need assistance concerning your use of the Website,

We will make reasonable efforts to respond to legitimate inquiries within an appropriate timeframe. Depending on the nature of your request, additional information may be required to verify your identity or to process your inquiry in accordance with applicable legal and privacy requirements.

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.

If you do not agree with these Terms, you must discontinue use of the Website immediately.

Your continued use of the Website following the publication of any updated version of these Terms constitutes your acceptance of those revisions.